Testimonials
johntshanahan60
Mar 2024
We have purchased and sold several properties over the years and worked with different agents. Yvonne really stands out for her proactive approach, knowledge and customer service. She was a pleasure to work with, always available to answer questions and arrange showings, attentive to the details and engaged in the process as we searched for an investment property, negotiated the purchase and after closing, as she helped with marketing suggestions and advice. Cannot recommend her highly enough for her knowledge and providing an overall great experience.
j r
Mar 2024
If I had to use one word to describe Yvonne, it is "amazing". She did an amazing job for us as sellers. We couldn't be more pleased. She made the process as painless as possible. While we wouldn't call ourselves overly demanding, we had strong opinions and asked a lot of questions. We really tested her abilities. She came through with flying colors. She really knew her stuff from what we should do to make our place more attractive, to the paperwork and the process involved. She exhibited patience and poise at all times. If she ever got irritated with us, she never showed it. She was the consummate professional. To say her knowledge and expertise was excellent would be an understatement. Her knowledge of the market was spot on. She priced our condo correctly and we sold it the first week. Her service was top notch. She was always available when we needed her. She took our calls, no matter the time of day, even when she was out with her family. She'd simply excuse herself, answered our question, then went back to her family. In addition, she provided valuable feedback as to what we could do to make our place more desirable. She even saved us money by offering suggestions that were low or no cost. For instance, we planned to replace the floors with LVP because we thought it would be more appealing. She advised against it because we already had high end carpet and the buyers may want something different. Boy was she right. We discovered the buyer is planning to rip out all the flooring. We would have wasted thousands had we not followed her advice. I cannot say enough about her service. She was always at our condo making sure it was in pristine condition for showing. She always followed up in a timely manner with anyone that came to look at out place. She solicited feedback and share suggestions based on the feedback. We worked well with her and it was truly a partnership. We felt supported by her from start to finish. She definitely had our best interest at heart at all times. I could go on and on about how great Yvonne is but I have already written a novel. It suffices to say we LOVED her. You couldn't be in better hands with her. If you use her, you will not regret it!
martinfamilyall
Mar 2024
Yvonne was an absolute pleasure to work with. She guided us through the process of getting our home ready for listing, keeping us up to date every step of the way. Her keen awareness of the changing market was instrumental in setting a strong but competitive price for our home, and resulting in a final sales price that far exceeded our expectations. Yvonne's communication cadence was perfect -- just the right amount, and just the right level of detail, and very clear on next steps for us and for others. The selling of our family home was smooth and flawless, much to the work and effort of Yvonne. Highly recommend without reservation!
Carol A
Mar 2024
Yvonne was super attentive and worked with us for weeks to help us find a home. When the right match came up she helped us make our offer quickly. I believe her negotiation skills helped us land an amazing property at a price point that was competitive and fair. Yvonne has also been super helpful with connections and recommendations to aid us as homeowners post purchase.
bevens
Mar 2024
Thank you Yvonne for all your hard work and in particular the amazing preparation you did from day 1 regarding all aspects of this sale – from making sure title was checked early, to planting and watering plants, finding and coordinating maintenance and repairs prior to sale, to the very end of the process managing the various access requests and everything in between. Of course, your decisive action and advice on the listing date was so helpful in pulling this great deal together so fast. There are so many reasons to thank you for your professionalism and attention to detail from the very beginning to the very end. Nice work!
rossterm
Mar 2024
Excellent work style. Thought of staging issues and work flow we had not considered. Saved us many contracting headaches. She worked closely with us on electrical, heating, painting, and landscape issues. The selling process was seamless.
tiffanyhart120
Mar 2024
Having the responsiblity of putting my sisters home on the market was overwhelming in its own right. Being across country was a major hurdle. I looked online for realtors on Mercer Island, and found Windermere. I called the number and was given Yvonnes number. From the instant I spoke with her I felt at peace about the process. She went above and beyond at every turn. Yvonne was always positive, encouraging, and beyond helpful. She dove in and helped clean, pack and organize a five bedroom home filled with fifty years of furniture, antiques and memories. She arranged all necessary companies from lawn cleanup, window and roof cleaning, painters etc. with beyond amazing results. I know without her expertise and calm reassuring attitude this process would have been overwhelming. I thank God every day that Yvonne came into our lives. She will forever remain my friend. To anyone who needs help with anything, " Real Estate", Yvonne Willard is the one to call.
zuser20190208081000430
Mar 2024
My wife and I just purchased a house in the Island Point neighborhood of Mercer Island with Yvonne's help and guidance. Yvonne understood our requirements and helped us to find a house and to negotiate a winning offer in this hyper-competitive market. Thank you Yvonne! Wolfgang and Nicole Mack
lkelly8733
Mar 2024
We used Yvonne as our selling and buying agent in 2020 in the midst of COVID. She was amazing! It was by chance that we met her before COVID began and before we were seriously looking. She helped us find our dream home and helped us through a complex offer process in March 2020 at the beginning of the quarantine and COVID restrictions. As nerve racking it was, Yvonne was with us each step of the way- guiding us through the complexities, patiently answering our questions, and advocating for us throughout the process. She then represented us as our selling agent on our then home which was an equally nerve racking process. Just like before, she guided us through, demonstrating great patience, support and advocacy. She represented our home beautifully and the outcome exceeded our expectations. We have and would recommend Yvonne to any buyer or seller.
mark f
Mar 2024
Yvonne did an incredible job of helping us to sell our home. She gave us important and helpful advice every step of the way. Advice that in retrospect really helped us to get a number of outstanding offers on our home. We had been in our home for over 20 years, and when we were thinking about selling, Yvonne came over and gave us a list of what she thought we should do with the home to make the sale go smoothly and profitably. We're positive that her help in this process boosted the selling price of our home. When it was time to put the home on the market, she thoroughly went over comps and the reasoning for the price we would ask. Total transparency, and that was really very helpful too. Her knowledge of the local home market is amazing. In addition she helped with the staging of our home. Her taste in furnishings is spot on. With Yvonne's help and total commitment to us and our home, our sale went very smoothly. We really were amazed at how well she guided us through the process both before and after the sale. Yvonne's communication skills are superb. She is very accessible and always returned our calls within a reasonable amount of time. In addition, if we had a question, she always took time to explain in a clear and concise way the reasoning for what she wanted to do. In summation we could not have been happier with the job Yvonne did for us. She is a pleasure to work with, and we would highly recommend her to anyone wishing to sell or buy a home.
Dsteinbo
Mar 2024
Yvonne helped us purchase a beautiful lot on Mercer Island. She worked very hard for us throughout the process. Gave us excellent advice on how to structure our offer and then helped us and our architects get the information we needed to complete our feasibility evaluation. We highly recommend her.
zuser20140510134456314
Mar 2024
Yvonne helped us purchase our first home in the Puget Sound area and she was absolutely amazing to work with! She worked tirelessly with us on multiple offers in an incredibly competitive market and helped us adjust strategy quickly to get us an even better house than we could have ever hoped for! She was honest, patient, communicative and so understanding. It felt like we had a true ally through the process. I cannot recommend working with Yvonne enough if you are looking on the eastside. She is the absolute best!
nigaiyi
Mar 2024
Yvonne Willard is a great agent. We met her at an open house before the lock down, not only did she managed the staging of the listing in great detail, her patience on explaining the listing were second to none. We then hired her to help us find our dream home. Her experience with the area and the situation of the market were extremely knowledgeable and resourceful. We bought our home fully satisfied with her service. She worked beyond our expectations and it's been a great pleasure working with her.
hwacker1948
Mar 2024
Yvonne Willard represented us in the sale of our home on Mercer Island in April, 2020. She provided us with the most exemplary and professional service. To provide some context, this was the beginning of the COVID pandemic. We were in Arizona and decided to sell the house and relocate to Arizona. Because of COVID restrictions, going back to Washington at the time was out of question. Although the home was in very good condition, we had not given any thought to selling it or preparing it for sale before we had departed for Arizona. Yvonne assisted us every step along the way without us ever returning to Washington. She is extremely organized, resourceful, energetic, knowledgeable, and self initiating. Yvonne was able to offer us referrals to tradespeople, a moving coordinator and staging company for us to prepare the home for sale. The staging revealed the inviting character and potential of our home. She provided us regular status updates and photos so we could make sure things were finished correctly. Then she commissioned a professional photographer who provided a terrific portfolio of photos for marketing and created a very inviting listing for our home. Throughout this process, Yvonne communicated constantly and kept us fully informed of the progress of our preparations. When it came time to price the property and evaluate offers, she gave us sound information and advice that lead to a successful sale. Yvonne is among the best real estate professionals we have worked with. She is committed to her clients’ success and a pleasure to work with as well. She also proved to be totally trustworthy.
albert f
Mar 2024
I was very impressed with how Yvonne handled everything related to our Mercer Island home sale during such a difficult time both personally and in relation to how COVID-19 affected the real estate landscape. She was with us every step of the way with knowledge, experience, and overall her pragmatic approach to solving issues that came up along the way. Each of the milestones in the process were communicated clearly and concisely to put our minds at ease. I would recommend her for anything needed for residential real estate expertise.
HousesAreGood
Mar 2024
My wife and I hired Yvonne Willard to sell our Redmond, WA home - and Yvonne was fantastic. Yvonne quickly reviewed the plus and minuses of our home and put together a game plan of items that we needed to complete in order to go on the market. In particular Yvonne worked directly with the stager for our property and our home staging was top notch. Our home went on the market and on the very first weekend of showing we received 3x written offers. Yvonne has a very realistic view of the Seattle/East/West side market and she will do an excellent job for you when you decide to sell your home.
mserres4
Mar 2024
It was a pleasure working with Yvonne. She is an extremely knowledgeable, attentive and competent broker. She found me a great house and worked out great terms for me. I highly recommend her.
moving02012019
Mar 2024
Yvonne was extremely helpful, knowledgeable, and resourceful during our recent home sale. She was able to point out areas where we should and shouldn't spend time improving to increase the value for our sale. She was also patient and ALWAYS willing to explain everything to make sure we understood the entire process.
becky6415
Mar 2024
I am so blessed to have had Yvonne help us in selling our home! She was very helpful in walking us through all the steps of selling our house. She was very informative, friendly and warm. She went over and beyond my expectations of what a relator is or does. Selling the house was during a difficult time and she made it simple and quick! Thank you so much!!!!!
lenak19
Mar 2024
Yvonne Willard was the best thing that happened to us in regards to selling our home. I consider her a gift from God. She was able to get me through the process of selling our home on Mercer Island. I was panicked and stressful because I had never been in charge of the family's business ends-- never paid a bill in 54 years of marriage so when my husband was no longer able it fell upon me to do it all. Terrifying would not be too strong a word. I had anxiety attacks and sleepless nights but at the right time Yvonne was recommended by a friend and not only did she work tirelessly for me but she came and visited us so we could have a better rapport. She took care of all the details of prepping the home and getting the workers hired in a timely fashion and kept me updated daily with emails and pictures. I learned so much from her and even grew so much more capable in my position here as caregiver for my husband knowing I can do things I had never imagined doing. Thank you Yvonne-- may you have much success in you new projects.
mccole44
Mar 2024
We are so thankful that we found Yvonne Willard to sell our family's condominium. Her wonderful communication kept us informed at every step and her exceptional staging brought a whole new light to our home. Yvonne's professionalism and attention to detail is beyond compare. She was definitely tuned into our needs and strived to answer all our questions and concerns during the entire process. She made things effortless and a pleasure for us. We couldn't be happier with the outcome of our transaction. We will definitely use Yvonne again on our future transactions. If you are looking for a knowledgeable, hard working, reputable real estate professional, look no further than Yvonne Willard!
QueekelChurchill
Mar 2024
Yvonne was very helpful and thorough in all aspects of our sale. I would recommend her unconditionally. She has kept in touch after we moved and offered any help we could possibly need.
melboehler
Mar 2024
Yvonne is fantastic. She is hard working and determined. She got us a house in just a few months after we had been looking with a different agent for almost 2 years! She is caring and fully committed to her clients. I would recommend her to anyone looking for buy or sell in the area. She knows her stuff.
iskiss
Mar 2024
Ivonne is the best real estate agent I have ever worked with(7 in my lifetime), She is very professional, effective, knowledgeable, informative and above all very friendly. She is a very good communicator, responsive and listener. She delivered everything promptly, there was no problem too difficult for her to handle. I would highly recommend her to any potential buyer or seller, Istvan
Mercer I P
Mar 2024
Yvonne helped us in both selling our original home and purchasing our new home, in a complex contingency transaction. This is very hard to do in a market like Mercer Island but Yvonne always gave it 110% each and every day and saw it through to a very successful conclusion over many months. She's practically a member of the family after having spent so much time with us, from helping us to declutter and prep our home for obtaining the full-price offer we in fact achieved, to shopping and negotiating for an excellent price on our new home ($95K below appraised value!). What I particularly liked about working with Yvonne is that her agenda was our agenda, pure and simple. She *cared* deeply about guiding us through every decision, often consulting with her peers, the owner of her agency, or other outside expert to make sure we were optimizing our transaction. This included working directly with our mortgage company and both escrow companies to smooth out some very hard issues along the way... and did I mention that all this finally came to conclusion right in the middle of the xmas/new years holiday period? Evenings, weekends, holidays, Yvonne was always available, and keeping us on task as well as herself. We simply could not have done it without her. While Yvonne is relatively new to residential real estate with Windermere her many years of experience in commercial real estate and real estate finance, as well as her personal experience as a residential property owner/investor more than made up for it, especially when it came to exceedingly complex issues with our lender. I suspect the average agent at an average agency would have been utterly unable to complete our transaction successfully. The bottom line is you want an agent that is going to make your job easier - you already have many things to do when you're moving homes - and "pay for themselves" in achieving an economic outcome that is equal to or better than the brokers fees. Yvonne more than paid for herself in that sense, and we could not be happier with her professional performance, or our new home.
lynnctuttle
Mar 2024
Yvonne was great to work with. She was very responsive and available at all hours. She worked late into the evening and even worked with us while she was out of state. She was very knowledgeable about the whole home buying process, providing us with helpful information and sound advice.